Three Exciting New Product Updates

A video player that follows the reaction timeline in real time. Endless benchmark permutations. More robust exports. We’re excited to share our latest lot of product updates we’re certain will take your insights to a new level of sophistication. Here’s what’s new:

Timeline Video Player

At Canvs, we believe that context is critical for analyzing social TV data, and our new Timeline Video Player adds visibility, quite literally, like never before. Available in the Episode view for shows on nearly 70 networks, this new feature empowers Canvs users to:

  • Dynamically match the Canvs reaction timeline to specific clips in an airing
  • Investigate surges in emotionality, reactions to commercials, references to plot moments and much, much more
  • Watch emotionality change, in real time, as the video runs

To access the video player in Episode view, click on the small camera icon located on the top right corner of the reaction timeline (underneath the Tweet toggle).


The video player will expand to the right of the timeline and immediately start playing the episode you’re analyzing. The timeline will also zoom in on the airtime.

The timeline controls the player, so you can select a moment in the timeline to jump to that part of the show in the video. The video player also controls the timeline by highlighting the time frame where it is currently playing.

Please note that each video is an hour-long clip. For 30-minute shows, the player will also show the 30-minute segment before the show aired. For shows longer than 60-minutes, clips will be split into hour-long increments.

Context Panel 2.0

The revamped Context Panel gives you the power to fully customize benchmark comparisons. With endless combinations, Canvs users can now gain granular understanding over the benchmarks that matter most, whether they span across series, seasons, networks, genres, or dayparts.

Context Panel NBA

This custom benchmark, for example, compares the performance of a regular season NBA game that aired on ESPN to NBA game norms on TNT and ABC.

Context Panel True Detective

This next benchmark compares Season 2 of HBO’s True Detective to other premium cable dramas’ second seasons. In this case, AMC’s Halt and Catch Fire and Showtime’s Ray Donovan.

The Context Panel is available via the Context tab, found on the top right corner of the dashboard. To add a custom benchmark, simply click on the “Add Benchmark” button, select a “Benchmark Type” via the drop down menu, set your parameters, and click “save.” Repeat the process to add additional custom benchmarks.

Please note that the default benchmark for any episode is against its own series. Premieres may therefore display 0%.

Data Export

You wanted more data at your fingertips, and we listened. Our show-level exports have been completely re-engineered to amplify your workflow and proficiency of data analysis. Our Data Export tool now includes all data and metrics present in the dashboard’s Episode view. You can export reactions over time, topics, hashtags, @mentions, benchmarks, and a much bigger reaction verbatim sample size. Canvs users have the option of exporting all data within the show set or customizing the export by entering specific keywords or Boolean strings into the search bar.

To export data, simply click on the “Export” drop down button placed to the right of the search bar in Episode view and select the option that best fits your needs. It’s that easy.


We hope you love leveraging our new product feature and updates. And as always, feel free to share your thoughts or suggestions in the comments below or through our contact page.