Series Page View

The Series Page view allows you to see data for any new or live airing on TV in a 24/7 view, 6 weeks out from premiere.


The dropdown on the Episode view menu bar allows you to select the date range in which you’d like to view series data. When clicking into a particular date range, a dropdown offering the opportunity to select a season and episode will appear.

The menu bar also empowers you to navigate data on the series you’re viewing in either a 24/7 or in a linear view.

The menu bar also includes our Structured Search. In order to search for terms within the series page, select search. In doing so, the search bar will become available and allow you to search for any word, hashtag, or handle that appears in Emotional Reactions for the entire time period selected.

You’ll notice that next to the search functionality (Structured Search), there is a filter function. Select ‘filter’ if you would like to filter out retweets.

Quick compare

Select the Quick Compare button and you will be taken to the Compare page with current dataset you're viewing already selected.



Emotional clusters provide an immediate snapshot of how viewers felt about a show. Each block represents an emotion expressed on social media about a particular show. By clicking into a cluster, you can see all the Emotional Reactions that Canvs has categorized as belonging to that emotional cluster.

Selecting an emotional cluster dynamically updates the timeline so that Tweets expressing that emotion appear in dark blue on top of the total Emotional Reactions, allowing you to trend Emotional Reactions over time.



The Canvs timeline is a map of all the Tweets and Emotional Reactions that occurred within the selected timeframe.

Highlight the desired timeframe you would like to zoom in on. Once the desired timeframe is selected, the emotional clusters will update to reflect the Emotional Reactions that occurred during that time. In addition, the topics, hashtags, mentions, and authors data will all update accordingly.


Just above the timeline, you are able to toggle between the necessary units, Retweets and modes of measurements.  

The three options under Settings are:

  • Units

  • Tweets

  • Mode

Units allows you to choose the measurement of time you’d like to analyze the data in.

Tweets allows you to the option to remove overall tweet volume to focus on just Emotional Reactions.

Mode allows you to select whether you would like to view the data by volume or by rate.


Below the emotional clusters, you’ll see the top “Topics,” “Hashtags,” “Mentions,” and “Authors” that drove conversation alongside the Emotional Reactions for the show being analyzed.  Please note that you can toggle between a word cloud and a list view for each of these filters.

These Top Drivers update based on the cluster selected and act as filters: clicking on anything in this word cloud or list will update the timeline and emotional clusters accordingly to show you the Emotional Reactions pertaining to the parameter you’ve selected.


By selecting our Export button, you then are empowered to get a full export of the data you are currently viewing in an excel spreadsheet. There are six types of exports:

  • Linear Recap Analysis
  • 24/7 Analysis
  • Emotional Drivers Reports
  • Users Export
  • Timeline Screenshot
  • Audience Full Export (Available from the Audience Tab)

Audience Tab

The Audience Tab allows you to look at the number of unique authors Emotionally Reacting to your content. Specifically, it looks at the % of the unique authors that express an emotion. 

The Loyal Audience metric is defined as the % of authors that Reacted to this airing/in 24/7 compared to the last timeframe (i.e. 3 months to last 3 months, etc.)

In the Top Authors Table, you can sort the Top Authors by the # of follows they have or the # of Reactions. Clicking on the authors will update the Reaction samples to show all the Tweets that author Tweeted.

Troubleshooting the Video Player

To enable the Video Player for Safari and Firefox, first, make sure you have the Adobe Flash Player Plug-in installed. You can google Adobe Flash and download it from their official website or here.


  1. Make sure you're on a page with the video player on
  2. On the Safari drop down click Preferences
  3. Click the tab Security, and make sure Enable Javascript is checked then click Plug - in Settings...
  4. If you have Adobe Flash Player, you will see it on the left in the list check the box next to it and highlight it.
  5. Under Configured Websites next to click on the dropdown and select On, and if Enabled Security Protection is check uncheck it.
  6. Refresh the page


  1. Near the web address editor you click the lego block and click continue allowing
  2. Refresh the page